Fastest response time. Most email inquiries are replied to within 12-24 hours.
Live chat agents are available Monday through Friday 9-5PM PST.
Submit your Prescription
Send us a copy of your prescription to help speed up your order.
Please include your online order number in your email/fax.
- Upload: Online Upload Form
- Email: Prescriptions@GoOptic.com
- Toll-Free Fax: 1-888-579-1155
- Local / International Fax: 1-302-385-0405
Other Inquiries
- Suggest an Item: Don't see it online? We may be able to get it for you. Request a Brand/Item
- Sell to Us: See your brand featured on our website. For all brand-related inquiries please email suppliers@gooptic.com
- Solicitations: proposals@gooptic.com
- Press & Media: pr@gooptic.com
- Corporate Fax Line: 1-302-385-0301
- Anymore questions? Visit the Help Center
Our Address
Please do not ship returns to this address. Return Instructions
GoOptic.com
3422 Old Capital Trail, Suite 718
Wilmington, DE 19808 (USA)
(No walk-in's accepted at this time)